Privacy Policy

Effective Date: April 4, 2026

This Privacy Policy describes how Trevi Pools and Spas ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or use our website located at https://calgaryspainstallation.com ("Website"). We are committed to protecting your privacy and complying with applicable privacy laws, including the Personal Information Protection Act (PIPA) of Alberta, Canada. By using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

• Personal Information:

  We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, postal address, and any other information you submit through forms on our Website or when you contact us.

• Usage Data:

  We automatically collect certain information when you visit our Website, such as your IP address, browser type, device information, operating system, referring URLs, pages viewed, and the date and time of your visit. This information helps us analyze and improve the Website's performance and user experience.

• Cookies and Tracking Technologies:

  Our Website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. For more information, please refer to our Cookie Policy below.

2. How We Use Your Information

• To provide, operate, and maintain our Website and services
• To respond to your inquiries, requests, or feedback
• To personalize your experience and improve our Website
• To send you information, updates, or promotional materials (with your consent where required)
• To analyze Website usage and trends
• To comply with legal obligations and enforce our terms

3. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating the Website, conducting business, or providing services to you. These providers are contractually obligated to protect your information.
• Legal Requirements: We may disclose your information if required by law, regulation, or legal process, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information against unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

5. User Rights

Under Alberta's Personal Information Protection Act (PIPA), you have the right to:

• Access your personal information held by us
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and contractual restrictions

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable laws.

6. Cookie Policy

Cookies are small text files stored on your device by your web browser. We use cookies to:

• Remember your preferences and settings
• Analyze Website traffic and usage
• Improve the functionality and performance of our Website

You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Website.

7. Third-Party Services

Our Website may use third-party services, such as analytics providers (e.g., Google Analytics), to help us understand how visitors use the site and to improve our services. These third parties may collect information about your use of the Website, including your IP address and browsing activity, through cookies and other technologies. We encourage you to review the privacy policies of these third-party providers for more information on their practices.

If we use advertising services, such as Google Ads, these may also use cookies and tracking technologies to personalize ads and measure their effectiveness. You can opt out of personalized advertising through your browser settings or by visiting the relevant opt-out pages.

8. Children's Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. We will promptly delete such information in compliance with the Children's Online Privacy Protection Act (COPPA) and applicable Canadian laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

• Email: [email protected]
• Mail: Trevi Pools and Spas, 6325 11 St SE, Calgary, AB T2H 2L6, Canada

We are committed to addressing your inquiries and protecting your privacy in accordance with Alberta's Personal Information Protection Act (PIPA) and other applicable laws.