Privacy Policy

Effective Date: April 8, 2026

This Privacy Policy describes how Trevi Pools and Spas ("we", "us", or "our") collects, uses, discloses, and protects your personal information when you visit or interact with our website located at https://calgaryspainstallation.com ("Website"). We are committed to protecting your privacy and complying with applicable privacy laws, including the Personal Information Protection Act (Alberta) ("PIPA") and, where applicable, other relevant privacy legislation.

1. Information We Collect

• Personal Information:

  We may collect personal information that you voluntarily provide to us, such as your name, email address, phone number, mailing address, or other contact details when you:

  • Fill out forms on our Website
  • Request information or quotes
  • Contact us via email or other communication channels
  • Subscribe to newsletters or updates
• Usage Data:

  We automatically collect certain information about your device and your use of our Website, including:

  • IP address
  • Browser type and version
  • Pages visited and time spent on our Website
  • Referring website addresses
  • Device identifiers
  • Other diagnostic data
• Cookies and Tracking Technologies:

  We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our Website. For more information, please see our Cookie Policy below.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain our Website and services
• To respond to your inquiries, requests, or customer service needs
• To send you information, updates, or marketing communications (you may opt out at any time)
• To improve our Website, products, and services
• To monitor and analyze usage and trends to enhance user experience
• To detect, prevent, and address technical issues or security threats
• To comply with legal obligations and enforce our terms and policies

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our Website, conducting our business, or providing services to you, such as website hosting, analytics, and marketing support. These providers are obligated to protect your information and use it only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction, subject to applicable privacy laws.
• With Your Consent: We may share your information with third parties if you have given us your consent to do so.

4. Data Security

We implement reasonable physical, technical, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Subject to applicable laws, you have the right to access, correct, update, or request deletion of your personal information in our possession. You may also withdraw your consent to our collection or use of your information at any time, subject to legal or contractual restrictions.

To exercise your rights or make a privacy-related request, please contact us at [email protected]. We may require verification of your identity before processing your request.

6. Cookie Policy

Our Website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Website.

7. Third-Party Services

We may use third-party services such as analytics providers (e.g., Google Analytics) to help us understand how our Website is used. These third parties may collect information about your use of our Website and other sites through cookies and similar technologies. We encourage you to review the privacy policies of these third parties for more information about their practices.

Our Website may contain links to external sites that are not operated by us. We are not responsible for the privacy practices or the content of such third-party websites.

8. Children's Privacy

Our Website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected]. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

9. International Users

Our Website is intended for users in Canada. If you are accessing the Website from outside Canada, please be aware that your information may be transferred to, stored, and processed in Canada, where our servers are located and our central database is operated.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our Website after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

• Business Name: Trevi Pools and Spas
• Address: 6325 11 St SE, Calgary, AB T2H 2L6, Canada
• Email: [email protected]
• Website: https://calgaryspainstallation.com

We will make every effort to respond to your inquiry in a timely manner.